Did you Pre-book the Jio Phone and haven’t received any SMS till now? Don’t worry! You are not alone. Many people have faced the issue in last two days. Here’s how you can check the Pre-booking status of your Jio phone.
To recall, Jio phone pre-booking process has kicked off on August 24 at 5.30 PM, due to the huge rush Jio website and App went down. Many people were unable to place the order, However, more than a million people have Pre-booked their Jio phone in just 24 Hours.
Reliance Jio has stopped Pre-booking temporarily last night, now there’s only one option available to register your interest for the 4G handset. Jio will keep you posted when the pre-booking resumes again.
If you have already placed a pre-order for the Jio phone and haven’t received any SMS notification, the following options will be helpful to know the Pre-booking status of Jio phone.
If you are an existing customer of Jio, you can view the status on Myjio under the Manage my voucher section. Here you can find details of your order if it was placed successfully.
If you are not an existing customer of Jio, you need dial 18008908900 to know your Jio Phone pre booking status. After dialing the number, you need to select your language option and the mobile number which was used at the time of booking. Just follow the IVR instructions to find the status of your pre order.
Also, there are many complaints on transaction related, such as money deducted from your account but order not placed failed transaction but money deducted from the account. Addressing to these types of queries, Jio assuring that deducted amount will be reversed in 5-7 business days.
If you haven’t received your money back in 5-7 days, it is recommended to reach out Jio customer care without any delay.
Dear Readers, what’s your experience with the Jio Phone Pre-booking? Was it a smooth experience? Did you face any challenges? Please join for a discussion via the comments section below.
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